Contact us.

We're always here to help and listen to your thoughts, concerns, and feedback. Whether you have questions about our products, need assistance with an order, or just want to chat about our scents, our dedicated team is eager to assist you.

Get in Touch

  • Email Us: For inquiries, support, or feedback, please email us at concierge@rochlab.com. We aim to respond to all emails within 24 hours.

  • Call Us: Reach out to our customer service team at (770) 401-9346. Our lines are open Monday to Friday from 9 am to 5 pm EST.

Press and Media Inquiries

  • For all press-related inquiries, including media kits and interviews, please contact our media team at media@rochlab.com.

Wholesale and Partnerships

  • Interested in partnering with Roch or carrying our products in your store? Contact our business team at partnerships@rochlab.com for more information.

Hours of Operation

  • Monday to Friday: 9 am - 5 pm EST

  • Saturday and Sunday: Closed